Terms of service

Effective Date: September 27, 2025

Overview

This website is operated by CandiiWellness LLP, doing business as Candii™ (“Candii™”, “we”, “us”, or “our”), located at [Your Registered Indian Address].
For ease of reading, the name Candii™ will be used throughout this document.

By visiting our website getcandii.in and/or purchasing products from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”), including any additional terms and policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, and contributors of content.

Please read these Terms carefully. If you do not agree to all the terms, you may not access the website or use our services.
Any new features or tools added to the site will also be subject to these Terms.

Our website is hosted on Shopify, which provides the e-commerce platform that enables us to sell products to you.

SMS Communications (Optional)

By providing your mobile number for updates, offers, or participation in any program, you consent to receive SMS messages from Candii™.
Message frequency may vary, and standard message and data rates may apply.

You can opt out at any time by replying “STOP.”
We do not share, rent, or sell your mobile number to third parties for marketing purposes.

Section 1 – Online Store Terms

  • By using this site, you confirm that you are 18 years or older or have the consent of a parent or guardian.

  • You may not use our products for any unlawful purpose or violate applicable laws, including copyright or privacy laws.

Section 2 – General Conditions

  • We reserve the right to refuse service to anyone at any time.

  • Your content (excluding payment information) may be transmitted over networks and adapted to technical requirements.
    Payment information is always encrypted.

  • You may not reproduce, copy, sell, resell, or exploit any portion of the Service without written permission.

Section 3 – Accuracy of Information

  • Candii™ strives to ensure that all information on this site is accurate.

  • Prices, product descriptions, promotions, and availability are subject to change without notice.

  • Historical information is provided for reference only.

Section 4 – Modifications to Service & Prices

  • Prices and services may be modified or discontinued without notice.

  • Candii™ is not liable for any changes, price adjustments, or suspension of the Service.

Section 5 – Products & Services

  • Certain products are exclusively available online and may have limited quantities.

  • Product images may differ slightly due to monitor settings or natural variations in ingredients.

  • We may limit sales by quantity, geographic region, or jurisdiction at our discretion.

Section 6 – Billing & Account Information

  • Candii™ may limit or cancel orders placed under the same account, payment method, or shipping address if abuse is suspected.

  • You must provide accurate and current information for all purchases.

Section 7 – Third-Party Tools

  • Candii™ may provide access to third-party tools.

  • Use of these tools is at your own risk.

  • We do not control or endorse third-party content, terms, or features.

Section 8 – Third-Party Links

  • Our site may contain links to third-party websites.

  • Candii™ is not responsible for third-party content, accuracy, products, or services.

  • Any transactions with third parties are solely between you and the third party.

Section 9 – User Comments & Submissions

  • Any ideas, suggestions, or comments you submit may be used by Candii™ without compensation or obligation.

  • You may not submit content that violates the law, intellectual property rights, or is harmful or offensive.

Section 10 – Personal Information

Your submission of personal information is governed by our Privacy Policy.

Section 11 – Errors & Omissions

  • We may correct errors, inaccuracies, or omissions related to products, pricing, or shipping without prior notice.

  • Candii™ is not obligated to update information unless required by law.

Section 12 – Prohibited Uses

You may not use the Site to:

  • Violate any laws or regulations

  • Infringe on intellectual property rights

  • Harass, abuse, or discriminate against others

  • Submit false or misleading information

  • Upload viruses or malicious code

  • Collect personal data of others without consent

  • Spam, scrape, or interfere with website security

Section 13 – Disclaimer of Warranties & Limitation of Liability

  • Candii™ products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease.
    Always consult a healthcare professional before use.

  • The website and products are provided “as is” and “as available.”

  • Candii™ is not liable for indirect, incidental, or consequential damages.
    Our total liability is limited to the purchase price of the product.

Section 14 – Indemnification

You agree to indemnify and hold Candii™, its affiliates, employees, and partners harmless from any claims, damages, or losses arising from your violation of these Terms.

Section 15 – Severability

If any provision is deemed unenforceable, it will be severed, and the remaining provisions will remain in full effect.

Section 16 – Termination

  • Candii™ may terminate these Terms at any time if you violate them.

  • Obligations incurred before termination will survive termination.

Section 17 – Entire Agreement

These Terms and any policies posted on the Site constitute the entire agreement between you and Candii™.

Section 18 – Governing Law

These Terms are governed by the laws of India.
All disputes shall be subject to the jurisdiction of the courts in Karnataka, India.

Section 19 – Changes to Terms

Candii™ reserves the right to update these Terms at any time.
Your continued use of the Site constitutes acceptance of the updated Terms.

Section 20 – Contact Information

Email: support@getcandii.in
Address: Mangalore, India