Frequently asked questions

We currently ship Candii™ supplements to all major cities and towns nationwide. We' (')re also working on expanding to international markets very soon, so our global community can enjoy Candii™ wellness wherever they are. Stay tuned for updates!

Shipping fees vary depending on your region and the delivery speed you choose at checkout. We frequently offer free shipping promotions, and subscription orders often qualify for free or discounted shipping.

Most orders are processed within 24 hours and ship within 1–2 business days. During peak seasons, processing may take slightly longer, but we' (')ll always keep you updated via email.

Absolutely! Once your order has been shipped, you' (')ll receive a tracking link by email and/or SMS. You can follow your package in real time until it arrives at your doorstep.

Domestic deliveries usually take 3–7 business days, depending on your location and the courier service. For remote areas, delivery may take a little longer. Express shipping options are also available at checkout for faster delivery.

We stand behind the quality of Candii™ supplements. If you' (')re not satisfied, you can return unopened products within 30 days of delivery for a refund (excluding shipping costs). For detailed instructions on how to start a return, please visit our Returns page or contact our support team.

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, UPI, and digital wallets such as PayPal, Google Pay, and Apple Pay. We also offer installment payment options (like AfterPay, Simpl, LazyPay) on select purchases.

Yes. Protecting your data is our top priority. All transactions are encrypted using industry-standard SSL technology, and we never store your full credit card details on our servers.

If you need to cancel an order, please reach out to our support team as quickly as possible. If your order hasn' (')t been processed or shipped yet, we' (')ll cancel it and issue a refund. If the order has already shipped, you can still return it under our 30-day return policy.

Yes, installment payment options such as AfterPay, Simpl, LazyPay are available for select purchases. This allows you to split your payment into smaller, interest-free installments while still receiving your products upfront.

You can view installment details directly from your payment provider (e.g., AfterPay, Simpl, LazyPay) or by logging into your Candii™ account. For any additional support, our customer care team is here to help.

Yes! With our subscription plan, you' (')ll never run out of your favorite Candii™ supplements. We' (')ll deliver your chosen products to your doorstep at the frequency you select, and subscribers also enjoy exclusive discounts and early access to new launches.

With a Candii™ subscription, your favorite products are delivered automatically at the frequency you choose. Subscribers enjoy exclusive discounts and priority shipping.

You can log in to your Candii™ account anytime to update your shipping address, payment method, or product selection.

Simply log in to your account and adjust your settings. You can pause, skip, or cancel your subscription anytime before your next billing date.

Managing your subscription is simple and flexible. Through your account dashboard, you can pause, skip, change product selections, update your shipping address, or cancel anytime — no hidden fees or hassle.

You' (')re in full control. You can cancel anytime before your next billing date. Once canceled, you won' (')t be charged further, but you' (')ll still receive any shipments already billed.

Yes, we partner with select retail stores, pharmacies, wellness boutiques, and distributors who align with our mission of bringing wellness to more people. To learn more, please contact our wholesale team.

Yes! The Candii™ Ambassador Program known as Candii Creators is open to creators, influencers, and wellness enthusiasts who love our products. Ambassadors receive exclusive perks like product discounts, referral rewards, and opportunities to be featured in our campaigns.

Take 1 capsule daily after a light meal. For faster results, you may take 2 capsules daily during the first week (morning and evening), then continue with 1 capsule daily.

Each capsule contains chlorophyllin, parsley leaf, and organic mint — ingredients clinically studied for their natural deodorizing and detoxifying effects.

Most users notice fresher breath and reduced body odor within 7–14 days of consistent use. For best results, daily use for 45 days is recommended.

Yes, Candii™ Anti-Odor is 100% vegan and vegetarian, made without any animal-derived ingredients.

Unlike topical deodorants that only mask odor, Candii™ Anti-Odor works from the inside out by neutralizing odor-causing compounds in the body, supporting freshness all day long.

Take 1 capsule daily after a meal, ideally in the afternoon or evening.

Candii™ Chill contains L-Theanine, Ashwagandha KSM-66, Tyrosine, Vitamins B6 & B12 formulated to support calmness, stress relief, and improved focus.

We recommend taking Candii™ Chill during the afternoon or in the evening to unwind. It is formulated to promote relaxation without drowsiness.

The blend helps reduce stress, improve focus, support productivity, and enhance overall mood by balancing stress hormones and calming the nervous system.

No. Candii™ Chill is made with natural, non-addictive ingredients and is safe for daily use.

Candii Glow contains marine collagen, a high-purity collagen sourced from sustainably harvested fish. Marine collagen is included to provide better bioavailability and more effective results for skin hydration, elasticity, and overall appearance.

Yes, marine collagen is widely studied for its safety and high absorption rate. It is carefully sourced and processed to ensure purity and effectiveness.

If you follow a strict vegetarian diet, Candii Glow is not suitable, but Candii Anti-Odor and Chill are fully vegetarian and vegan-friendly.

Take 2 capsules daily after a meal, preferably in the morning or afternoon.

Candii™ Glow contains marine collagen, vitamin C, antioxidants, and herbal extracts that promote skin elasticity, hydration, and natural radiance.

Marine collagen supports skin elasticity, reduces fine lines, promotes hydration, strengthens nails, and enhances hair health by replenishing the body' (')s natural collagen stores.

Visible improvements in skin hydration and glow can appear within 4–6 weeks of daily use. Consistency is key for long-term benefits.

Candii is a premium line of daily wellness supplements designed to support your overall health and vitality. Each product combines carefully selected, high-quality natural ingredients to help you feel fresh, relaxed, and radiant. Candii is crafted for those who want a convenient, all-in-one solution to improve body freshness, manage stress, and enhance skin, hair, and nail health.

Candii currently offers three products, each tailored to specific wellness needs:

• Candii Anti-Odour – Helps reduce body odour naturally by working from the inside out.
• Candii Chill – Supports stress relief, mental clarity, and calmness for a balanced mind.
• Candii Glow – Promotes glowing skin, stronger hair and nails, and overall antioxidant support for a radiant appearance.

Candii Anti-Odour contains chlorophyllin, parsley leaf, and organic mint. These ingredients work together to neutralise odours naturally, support digestion, and maintain internal freshness.

Candii Chill contains L-Theanine, Ashwagandha KSM-66, Tyrosine, and Vitamins B6 & B12. This combination supports stress relief, enhances mental focus, and promotes a sense of calm.

Candii Glow contains Glutathione (Reduced), Vitamin C, Zinc (Picolinate), Biotin (B7), Hydrolyzed Collagen Peptides, Beetroot Extract, and Amla Extract.

Candii is designed for daily use as part of your wellness routine. Take after a light meal (such as breakfast). Avoid ingestion on an empty stomach to reduce the risk of discomfort. Each capsule should be consumed with approximately 150 ml of water. Consistent daily use is recommended.

• Candii Anti-Odour – Many users notice improvements within 1–2 weeks.
• Candii Chill – Users often feel calmer and more focused within a few days.
• Candii Glow – Improvements in skin radiance and hair strength typically become noticeable after several weeks of regular use. Individual results may vary.

The timeline can vary depending on diet, lifestyle, and metabolism. Generally, with consistent daily use, noticeable benefits may be observed within 2–4 weeks. For optimal results, maintain regular supplementation alongside a balanced diet and healthy habits.

Candii is formulated for healthy adults. It is not recommended for children, pregnant or breastfeeding women, or individuals with certain medical conditions. Always consult a healthcare professional before starting any new supplement.